No sound on sky q 1. I mostly use the pass through function on the AVR to watch Sky. reset the tv and the box also, changed the hdmi cable. Also the box is very noisy most of the time. I rebooted everything about 5 times in different orders and still there was no sound. Have tried rebooting and resetting - still nothing. Sky Q Dec 20, 2024 · I get the same sound issue/glitch and black screen flicker and it's really annoying, it only happens with my sky q box, it also happens on the sky multi room box upstairs too on an older model lg. Jul 7, 2023 · Try a Reset Settings in the Q box hidden menu. Any suggestions? Dec 31, 2024 · No sound, randomly just went on the main sky Q box. Switch to another input and all fine. Oct 5, 2024 · If you still have issues reboot your Q box after rebooting the television. I've re-booted the Sky Q box and still the same. 4. I used to be able to get it no problem and have the right subscription. Aerial TV worked fine but still no sound from sky box. Also I didnt have an issue playing apple tv via the sky platform on a different tv ( not a Oct 5, 2024 · Answered: When I switch over to Netflix in apps i suddenly have no sound. Nov 29, 2023 · First try rebooting the main Q box and then when this is completely back up and running reboot the mini. I've tried a direct connection from Sky Q to kitchen TV via HDMI and the same thing A quick video on how to fix the no audio problem if you are using the YouTube app on Sky Q. The TV is fine as I did a sound test but I get no sound through the TV when I use the Sky Q mini using either the TV's internal speaker or through the soundbar. I have had to unplug it about 7 times this week to get the sound back. If your TV cannot handle Dolby Digital make sure it is set to Normal - if it is set to Normal try changing to DD then exit & then go back in & reset bacj to Normal Nov 28, 2024 · Hi @TheNana Have you tried rebooting your Q box? To reboot press Standby on your Sky Q remote (if the box responds to the remote), and then switch off and unplug at the mains. I have now got a home office and have a 3 monitor setup with one of those monitors doubling for use with sky Q. 2. Like a very short moment of no sound. The wrong type of sound (e. May 1, 2023 · Sound is working fine on Sky Q - but as soon as try to play Netflix/Disney + or Prime - there is no sound, close apps, sound, have tried resetting. Its the box for sure as sound works on my Google chrome cast and nvidia shield when no sound from the Q box. Was perfecly fine last night Sep 10, 2024 · First make sure that the TV is switched on and is switched to the HDMI input to which the Q box is connected. It is just the Sky Q box. How to fix sound problems on your Sky+ box. Tried all the Amp inputs and no sound from the TV, only the TV speakers produce sound. These dropouts can happen for a variety of reasons, including HDMI handshake issues, incorrect settings, or connection problems. Sound out of sync with picture - If the sound is out of sync with your picture, our help steps will get things synced up. For some reason Digital audio output HDMI had a tick against Dolby Digital Plus where it should be just Dolby Digital. With Settings highlighted press 0 0 1 Select. The miniboxes seem to be ok . Then with the Q box switched on with green led illuminated Press Home 1 0 8 0 Home on the Q box remote control. No sound - No sound on your Sky Q or Sky Q Mini box? These steps will get you back up and running again. 14 hours ago · Occasionally when I turn on I have no sound at all. Jul 2, 2023 · Yes I've suspected it's a samsung issue, but only within the sky platform. Jul 1, 2023 · Sign in to get your answer quicker. Read next: Sky Q tips and tricks to getting the most from Sky Q. This will change the Q box to standard resolution which will work for all TV’s. This is running on a Sky q mini box with a WiFi booster. Panasonic 65DX902, Pioneer DV-668, VSX-1014, Acoustic Energy Aegis Twos, Monitor Audio Radius (R90s/R225) and BK XLS200 - MK2 plus Sky Q Aug 13, 2023 · Try rebooting your Q box. Then reboot the Q box. Sep 14, 2024 · wrote: No sound , have tried all hints and tips but still no sound If you have not done so, may I suggest a full power down of your TV (unplug or switch off at mains) We often find this restores sound for others Dec 4, 2024 · Thank you. When i watch something on Sky Q, it gives me sound and picture in the main room, but only picture in the kitchen. It was working a few days ago. I just tried changing the audio, it was set to "Auto", but changing it to "Dobly Digital" has fixed the issue. PLUS. I have The Sky Q box connected to the AVR CBL/SAT input via HDMI. The Sky Q HDMI setting is set to Dolby Nov 17, 2024 · Have you tried rebooting your main Q box ie putting your box into Standby then switching it off at the wall for 30 seconds switch it back on then follow the on screen instructions or have you tried rebooting your TV I'm guessing you have checked that the volumn level has been turned up enough so Apr 15, 2023 · Sign in to get your answer quicker. May 23, 2023 · Hi @Julie+DD . Jan 29, 2025 · My sky q box is working as expected but has no sound, also tried the apps within sky and there is no sound on those either however, my tv sound is working. When I try the same app on my TV it works, but I would like to get it working on the Sky Q box app. Sound has worked very occasionally over the last several months. Report post. Truly shocking lack of support (or even interest) from Sky. g. Jan 9, 2025 · I use the second HDMI output of the Sony to output to the kitchen TV. I have checked and the software for SkyQ is up to date. Try a Reset Settings in the Q box hidden menu. You would think Sky's Support team would contact a few of their 000s of customers who have this issue, and they can then show them the problem if they cannot replicate it Apr 7, 2023 · Have you tried a Q box reboot @Jakrow . I have tried resetting the A/V from it's original setting May 17, 2025 · I checked the live F1 channel - 406 and found that that has no sound. I've rebooted. You can call on 150 from a Sky Talk Line or Sky Mobile. Went back to kitchen and the mini box was still working fine. Jan 13, 2024 · I may be a Sky Superuser but I am still just a Sky customer Sky Q 2 TB (Silver)Box, 2 Mini boxes since June 2016, all connected by wifi Sky Broadband Hub/SR203, Sky Ultrafast broadband Ultimate on Demand, Q Experience/UHD, Sky Sports, Sky Cinema LG 49SJ 810 V UHD TV, Google Pixel 7 Pro mobile Jun 1, 2024 · My sky q box is working as expected but has no sound, also tried the apps within sky and there is no sound on those either however, my tv sound is working. 5. Then the AVR ARC output to the eARC input on Sony AG9 TV. When it starts it then does it every 15 to 20 seconds. ps5 is perfect. To enter hidden menu press Home and navigate down to Settings but do not select Settings. got sound with the YOUTUBE APP. 2160p 10bit. Feb 10, 2008 · A new issue with lack of sound in some instances from Sky Q via the Denon AVR. Normally all is fine. I have no sound on sky. Jun 17, 2024 · Using SKY Q box I have got no sound when. To reboot your Q box press Standby on your Sky Q remote (if the box responds to the remote), and then switch off and unplug at the mains. Other Sky channels have audio - Sky News etc I've restarted my SkyQ box in case there were some hangovers from the Sky Q issues a couple of days ago. however if I connect sky q to HDMI 1 no sound. digital audio output HDMI DOLBY DIGITAL. May 17, 2025 · I checked the live F1 channel - 406 and found that that has no sound. This will reset the remote. Thanks Sep 9, 2023 · Re: No sound on sky q minibox ‎11 Sep 2023 07:42 AM Hi All, found the problem out in the end as tried hdmi lead on blu ray and same thing, picture but no sound. Dec 7, 2016 · So if you’ve been having issues with your Sky Q box, Sky Q remote or Sky Q Mini Boxes, don’t fret; we’ve collected the major problems here complete with tips on how to fix them. If I leave Prime the mini box then shows Oct 4, 2024 · @John19633 Sky stream/Glass does not have engineers to come out, you'll need to call Sky for a replacement puck if it can't be fixed. Why does this happen Audio dropouts on the Sky Q box can be frustrating, but there are several potential solutions to help resolve the issue. LG G45 wall mounted 65inch Oct 21, 2023 · I've got no sound on Sky F1 UHD but I have a clear picture. Aug 4, 2023 · Sound on Apple Tv and normal tv is normal - just no sound at all on sky Q. 3. Apr 2, 2023 · From looking at previous posts, this problem has been ongoing for at least 3 years - I have no sound on my Samsung TV when using my Sky Q box. Nov 13, 2023 · I may be a Sky Superuser but I am still just a Sky customer Sky Q 2 TB (Silver)Box, 2 Mini boxes since June 2016, all connected by wifi Sky Broadband Hub/SR203, Sky Ultrafast broadband Ultimate on Demand, Q Experience/UHD, Sky Sports, Sky Cinema LG 49SJ 810 V UHD TV, Google Pixel 7 Pro mobile Nov 28, 2016 · I tried changing the HDMI port between sky and TV - no joy. I unplugged surround sound system and just used TV speakers. Mar 16, 2024 · First make sure that your TV set is switched to the correct HDMI input for your Q box. The Amp is only a couple of months old. digital audio output HDMI DOLBY DIGITAL PLUS. Oct 9, 2011 · Recently got Sky Q and really impressed but I've noticed the sound dropping out on two separate occasions now. Plan has always been that once office was complete I would have it setup in there for when I am doing overtime. Dec 26, 2024 · Hi having issues with sound on Amazon prime, as soon as I join the show sound is ok then drops out after a few seconds and never recovers. Thought HDMI from the Sky box sent the picture to the TV and the Optical cable took the sound back to the Amp. It's no sound Sep 17, 2023 · I've lost sound completely when watching channels through my Sky Q mini box. May 2, 2023 · When we turn to the AppleTV+ app on SkyQ, everything works perfectly - except there is no sound at all. sky q audio settings. If you haven't got a current Sky Mobile or Sky Talk this link should help: Dec 11, 2024 · I thought I had this issue sorted, then the Sky Q box decided it couldn't see the wired connection to the sky router anymore (for no reason, and not the first time), and after restarting the router the Sky Q audio started dropping out again on all channels and recordings! reset didn't help. using my Samsung tv freesat tunner I have. I could play apple tv no problem with sound directly from the samsung tv, but couldn't get any sound on apple tv via the sjy platform. Sep 10, 2023 · Try a Reset Settings in the Q box hidden menu. No Audio setting changes help. It is only affecting Apple TV through Sky Q. I checked the F3 race on the Sky Go app on my tablet and this has the usual commentary. On the main SkyQ box also watching Amazon prime without issue. But every so often, you get the AV receiver default screen on tv screen. I've tried a software update. Why does this happen Dec 31, 2024 · No sound, randomly just went on the main sky Q box. Minibox sound is fine but absolutely silent on main box. This is the 4th time this has happened and last time took days to come back Jun 7, 2024 · Hi, I have no sound on my main Sky Q box . When i watch a bluray, or apple TV, i get sound and picture in the kitchen. No sound - No sound on your Sky Q or Sky Q Mini box? These steps will get you back up and running again. My Sky Q is working fine. Information and troubleshooting for Sky Q sound problems. This is the 4th time this has happened and last time took days to come back Sep 24, 2023 · Q box has to be unplugged more and more to get sound back. Only Carry out the first Reset (Reset Settings) as the other two will wipe all recordings. fine. Post 6 of 7 2,460 Views. Sky Q Close the navigation menu Sign in Help; Sky TV; Sky Q; Fixing a problem; Live TV; Sound. Still the same issue. A few things to try : 1) Check the setting in : Home - Settings - Setup - Audio Visual Digital audio output HDMI. Other apps (eg Netflix, iPlayer) have sound, Sky TV channels have sound, and if we switch to the smart TV (a Samsung) it also has sound. I have only tested this with my Toshiba Regza TV with a Sky Q Min May 17, 2025 · I checked the live F1 channel - 406 and found that that has no sound. Wait at least 30 secs and then Plug back in and switch your Sky Q box back on at the mains. Sky Q common problems solved: Box turns on at night Dec 13, 2024 · Set TV to Optical out and signal to Bitstream, as someone had said this was the way to set up an AV Amp with the TV and Sky HD box. In this Bush Support video, we will show you how to resolve loss of sound on a Sky Box. Apr 6, 2025 · Symptoms are you go to use the TV and power everything ( TV, Sky Q box and AV receiver) by pressing the power button on the Sky remote. Dec 5, 2023 · @Gemma2102 wrote:. Jun 4, 2023 · Truly shocking lack of support (or even interest) from Sky. I've done a reset. Wait for the on screen instructions to disappear and the front led to turn Amber. Oct 5, 2024 · Re: Netflix & no sound. Powered off for hours and no difference. Jan 25, 2024 · Reset tv and sky q box countless time to try to fix problem. Jul 15, 2023 · hi @GMog84 . I can get the sound on the HD channel and I've tried switching from my sound bar to the tv with no luck. To reboot press Standby on your Sky Q remote (if the box responds to the remote), and then switch off and unplug at the mains. If you have a Sky Q touch remote or Sky Q remote with Voice Control:-Press and hold 7 and 9 until the light on the remote flashes. Jan 13, 2005 · Only problem is Sky Q to the TV via HDMI which when set to "Dolby Digital" has no sound. connected to Sonos arc using my Samsung tv freesat tunner I have got sound with the YOUTUBE APP. Tried pressing buttons for 10 seconds or so but 14 hours ago · Occasionally when I turn on I have no sound at all. I've solved it in settings/Audio visual. Even trying anything on the sky box like Netflix, disney plus etc no sound. TV power and input button work fine but not the rest. May 3, 2007 · I have had sky for about a year now and as part of the deal got a Sky Q mini as well. i select YOUTUBE APP other apps are working . All my other apps work fine just Netflix. The mini q box upstairs has got sound tried everything like unplugging, restarting, checked all wires but nothing Apr 22, 2023 · can also get sound from tv apps prime etc. Is it time Apr 1, 2023 · From looking at previous posts, this problem has been ongoing for at least 3 years - I have no sound on my Samsung TV when using my Sky Q box. Jan 5, 2018 · Calk1 mentions:-I've noticed the Sky Q remote (not the touch) doesn't want to control my Samsung tv's volume or even mute the TV. Jul 20, 2023 · Using SKY Q box I have got no sound when i select YOUTUBE APP other apps are working fine. You would think Sky's Support team would contact a few of their 000s of customers who have this issue, and they can then show them the problem if they cannot replicate it Mar 28, 2023 · From looking at previous posts, this problem has been ongoing for at least 3 years - I have no sound on my Samsung TV when using my Sky Q box. connected to Sonos arc . When you tried this was the SKY Q HDMI Out setting normal or Dolby Digital - if your TV audio setting is set to PCM then the SKY Q setting needs to be Normal (which is PCM stereo) if I connect sky to sound bar works fine through arc. stereo, mono, or surround) is being played Mar 18, 2023 · When we turn to the AppleTV+ app on SkyQ, everything works perfectly - except there is no sound at all. I have to shut down on the wall and then after 30 seconds turn it back on. . whvac lbtq iwgld ldtx uagbyye meqhha tzei ezcat wye moorkvx