Fslogix cannot open virtual disk How to get the Drive Letter for the DevicePath. Hi Nishanth, I have recently configured FSLogix office container in citrix and upm is used for profile. FSLogix Profile Container technology is an evolution of the previous User Profile Disk (UPD) model offered by Microsoft Remote Desktop Services. Open the frxtray. 160, Detail: Logon failed, Please check logs and tracelogging and verify that the users disk was detached. 2024-09-04T02:45:27. ) Inside this are two folders which we cannot open because we then get Access denied: \AppData\Local\Microsoft\Credentials \AppData Hi Everbody, I have a very odd issue with one of the FSLogix profiles. Retrieving virtual disk file name from disk number. These are repeated over and over again. 8 and I have configured settings via Group policy. 4666667+00:00. Running latest FSLogix Hey! Fslogix now (from the latest version) uses the SID of the local include\exclude groups. I have ran Get-VM –ComputerName HYPERV01, HYPERV02 | Get-VMHardDiskDrive | Select-Object -Property VMName, VMId, ComputerName, ControllerType, Hi Everbody, I have a very odd issue with one of the FSLogix profiles. Let me know how you get on. Document Details ⚠ Do not edit this section. Select the Attach VHD option. Vhdx is getting attached for the first time and once the ost is created but the vhdx is not getting attached for the subsequent login. I tried cleaning up the complete profile (delete the files), this works for the first 2 logons, at the 3rd logon the RW disk is no longer being merged and were stuck with the same issue. . (Unknown) State: Attached not open Virtual size: 1889 GB Physical size: 598 GB Filename: \\rackstation\WindowsImageBackup\Jim-XPS\Backup I'm trying to get FSLogix working properly in a test environment prior to use in production. Switching to VIRTUAL_DISK_ACCESS_CREATE makes it work. Select Hi Everbody, I have a very odd issue with one of the FSLogix profiles. Best. 888-685-3101, ext. org ----- This is New comments cannot be posted and votes cannot be cast. Since the implementation of AVD the users profile disks had grown considerably and we were waiting for FSLogix to rollout the profile disk compaction feature. Message saying: “Cannot Open C:\Users{Username}\Desktop” Resource cannot be located (words like that) Hello @Skyse9 . I’m currently trying to use the office containers on a Synology NAS shared. Unexpected VHD disk compaction results. 1)Failed to open virtual disk (The process cannot access the file because it is being used by another process) 2)Open Vhd(x) To unmount the virtual disk, from the command prompt type: Dismount-DiskImage -ImagePath "C:\Users\Public\Documents\Hyper-V\Virtual hard disks\Name-Of-Your-Virtual-Machine. The container must have more than 200 MB to attach successfully. 0000172c][ERROR:00000020] Failed to open virtual disk: sharedrive\VDI\Profiles\user profile folder\username. vhdx" DiskPart successfully selected the virtual disk file. How to get the Drive letter and Mount Path - MSDN. CockroachDB; IBM Db2 LUW Once you have installed the FSLogix client to your session hosts, if you navigate to C:\Program Files\FSLogix\Apps\, you will In some very particular cases it happens that when a user logs off its session from a WVD (Windows Virtual Desktop) host, the corresponding FSLogix profile is not dismounted from the host. ) These are virtual machines and it is talking about \Device\RaidPort1. 5. This affects the VHD disk compaction process because the size of the differencing disk FSLogix User Profile issues, Azure Virtual Desktop. For information on how to open a virtual disk, see the OpenVirtualDisk function. I am running FSLogix 2. We’ve had lots of reports where disk compaction does not run when it should, the logs show that it runs but space saved is zero. As it can't be recovered anyway, deleting the corrupt file will at least restore Answer Answers can be marked as Accepted Answers by the question author, which helps users to know the answer solved the author's problem. Give it, set the platform, select where you want the machine to be stored and click Next. Do you mean viewing contents of an FSLogix vhd(x) file? As far as I know, we can only use FSLogix Disk Management Utility to mount disk. Nathan Jones 0 Reputation points. lock files in the folder and have the user log in again. The compaction process relies on the Optimize Drives service (defragsvc). 60056 (I've tried 2. The size, in bytes, of the buffer pointed to by the DiskPath parameter. 8361. Based on what you describe, I think that FSLogix successfully attached the profile disk during the logon notification, and then the windows profile service decided to give the user a temporary profile for some reason. And it’s sufficient to rename the disk to _old to force a recreation of the profile disk. The parent virtual disk has been modified since the child was created. Locate the user's container on the SMB file share. FSLogix is a standalone product acquired in late 2017 by Microsoft for profile management and Later I was able to mount the downloaded file on a virtual drive and got what I needed for the backup boot disk. However, FSLogix can decide whether to use Cached Exchange Mode or Online Mode based on the connection to the profile FSLogix profile and O365 virtual hard disks are in the vhd or vhdx file format. deleted. Open an elevated PowerShell prompt and run the following Searching through the results of the action reveals the moment FSLogix had determined the profile was corrupt. ) What we done to try resolve this or at least try Welcome to the FSLogix subreddit! Bring your questions, ideas, and news for all things FSLogix. This operation takes Hi Everbody, I have a very odd issue with one of the FSLogix profiles. It is required for docs. But if you're using "v1" you must not specify VIRTUAL_DISK_ACCESS_NONE. How do I mount a VHD using C# code without invoking a diskpart script? 12. If you are able to mount it, it is not locked. Rauke7492 it looks like it's a permissions issue with the FSLogix profile SMB share. We have 20 hosts running Windows 10 multisession. It always seems to happen to the same users. vmdk' or one of the snapshot disks it depends on. Or this article Different Ways to Mount and Unmount VHD/VHDX Files provides several ways you could try. ID: 6ddcd3b5-8767-395d-47f The user data is not saved in the profile containers with on. I found CREATE works - as long as the file doesn't already exist (delete it if it does). I’ve configured the main share folder with the following permissions: When the New install, Win10 Azure Virtual Desktop with Azure Files share for storing VHD. Zabbix If I try the "Attach VHD" option in Disk Management on the same file, I get: Virtual Disk Manager. Concurrent access to profiles is supported by FSLogix but there are trade-offs to consider. vhdx" Re-enter the command: get-physicaldisk to verify Hi all, new to FSLogix. However, users can change the Outlook connectivity to Online Mode—in case of synchronization issues or performance issues related to Outlook or OST data files. How to open a FSLogix Support Request Failed to open virtual disk: \server\Profiles\S-1-5-21-26711-2174_user\Profile_user. Choose the Action tab. Unlike concurrent connections, no other configuration is required beyond the differencing disks. So if the GPO is set up to Replace instead of Update, it will stop working after a gpupdate within users session. A step-by-step guide to troubleshoot common issues when using FSLogix with the Azure Virtual Desktop environment. On ReFS, virtual hard disk files must not have the integrity bit set. You won’t break anything, just remember to eject the disk after testing. ) FSlogix has then opened a RO diff disk in the temp file of the Citrix session host server. Concurrent and Multiple connections require specific configuration for the Profile container in order to make use of VHD(x) differencing disks. In FSLogix Registry Options, set RoamIdentity to 1. Copper Contributor. Citrix Desktop Service: Citrix loses access to the delivery controllers but not due to network loss, more of a SOAP security negotiation issue it seems Disk: Event 153: IO operation for disk ## was retried. A target buffer to receive the path of the physical disk device that contains the virtual disk. 9, or anything close to a whole When you are already working with FSLogix and suddenly a local profile is created, most of the times it occurs because the location where you are storing your profiles was not reachable at the moment when the user was If a user has access to the VHD storage location after they log in why is FSLogix failing to create a VHD for them? To sum up the issue: New install, Win10 Azure Virtual When I mount the VHDX manually I get this error, although it still appears in disk management: When I go into disk management and try to format this virtual disk I get this error. Nobody saves anything to the FSLogix disk. 1)Failed to open virtual disk (The process cannot access the file because it is being used by another process) 2)Open Vhd(x) Posted by u/Japer_Maelgwn - No votes and no comments Outlook with Exchange works in Cached Exchange Mode by default. When a user logs off, Windows, Citrix, and FXLogix all go through the process of logging off the user, however, The local and fslogix profile folders also need to be manually deleted on the Win10 machine after reboot. Mar 04, 2020. The user disk is successfully attached and detached every time - but these errors persist - and i cant work out why. We have the disk compaction disabled in our environment. If you want to disable it, see Disable VHD Disk Compaction. 1)Failed to open virtual disk (The process cannot access the file because it is being used by another process) 2)Open Vhd(x) Close it in open files in computer management. KDE is an international community creating free and open source software. FSLogix systray icon . 9, 19. FSLogix with Outlook cached mode does not work, This article shows you how to set up a FSLogix profile container with Azure Files when your session host virtual machines (VMs) are joined to an Active Directory Domain Services (AD DS) domain or Microsoft Entra Domain Services managed domain. 1)Failed to open virtual disk (The process cannot access the file because it is being used by another process) 2)Open Vhd(x) Verify the container size on disk. 00000ac0][INFO] ErrorCode set to -536866809 - Message: N/A [11:59:47. I don't think the redirections. The C:\users folder cannot be deleted however. Computer\HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Enum\SCSI\Disk&Ven_Msft&Prod_Virtual_Disk FSLogix is designed to roam profiles in remote computing environments, such as Windows Virtual Desktop. Press Win+X and choose the Disk Management option. The requested operation could not be completed due to a virtual disk system limitation. The VHD is unmounted fortunately so this is a minor issue for us. It stores a complete user profile in a single container. By default, the disks created will be in Dynamically Expanding format rather than Fixed format. No matter how many times I go through the proper steps to retrieve a "hacked" account, I cannot gain access back. Solution. 1)Failed to open virtual disk (The process cannot access the file because it is being used by another process) 2)Open Vhd(x) We've been able to migrate everything except the FSLogix Profile disk(s). Compare the Size on disk value with the value from SizeInMBs from the configuration settings. Created RO diff: C:\Windows\TEMP\S-1-5-21-1177238915-1085031214-1801674531-28690_RO. 1)Failed to open virtual disk (The process cannot access the file because it is being used by another process) 2)Open Vhd(x) If you just set up FSLogix, make sure that you followed every step under Deploying FSLogix Office 365 Containers and Deploying FSLogix Profile Containers Terminology ODFC = Office Data File Containers This is there Office (Outlook, Teams, Licensing) data is stored This can be used in conjunction with UPDs FSL Profiles Replacement for UPDs User Welcome to the FSLogix subreddit! Bring your questions, ideas, and news for all things FSLogix. exe to release the open handles It was corrupt entries within the below registry left behind by Fslogix incorrectly unmounting the UPD. Visit our main page to know more: https://kde. 1)Failed to open virtual disk (The process cannot access the file because it is being used by another process) 2)Open Vhd(x) At next log in when this happens the profile disk is not connected to the session because the RW file is stil there. ) Hi Everbody, I have a very odd issue with one of the FSLogix profiles. Our only solution at this time is to reboot the FSLogix server which disconnects all of the RDS sessions. Cannot mount Win10 virtual disk (VHD) with no volumes - DISKPART fail \Jim-XPS\Backup 2021-05-18 205737\75a7e1c1-db22-4315-9afe-3852852949c8. see Download and Install FSLogix. 9. Affected version(s): 2210 (2. vhd (The process cannot access the file because it is being used by another process. 8612. 1)Failed to open virtual disk (The process cannot access the file because it is being used by another process) 2)Open Vhd(x) Hi Everbody, I have a very odd issue with one of the FSLogix profiles. There are scripts that some have written to do these tasks. This is a non-FSLogix issue (at this point). Rauke7492. Have a brand new Azure VD environment setup for a client. The only way to release the user folder is to either reboot the host, or use FRX. Open VirtualBox. 00000ac0][ERROR:e0001007] OpenVirtualDisk The page is missing a reason code of 5. Thanks in advance for any help! Use this article to troubleshoot issues you're having with the VHD Disk Compaction feature. Containers that are locked are in use and cannot be compacted. 421004 as well). 1)Failed to open virtual disk (The process cannot access the file because it is being used by another process) 2)Open Vhd(x) What is strange is you can see the profile drive from FSLogix attached to the virtual desktop and in C:\Users you see the local_<username> profile so it appears that FSLogix is at least partially working. When trying to detach the profile disk in Disk Management I get an Access denied message and the only way for the user to log back on is to reboot the host. Find the following key(s) for your configuration: I’m trying FSLogix for the first time and am having problems. If the user is actively connected to another host pool, then the profile is already locked. " Feature Request: Automatically remove a corrupt RW file when detected. It is used by another process”. There is a mismatch in the identifiers of the parent virtual hard disk and differencing disk. During testing I'm able to consistently reproduce the following: FSLogix with Outlook online mode works. microsoft. VHDX - I've confirmed NTFS and share permissions on FSLogix folders are good (tested by logging in same user after excluding from FSLogix temporarily, browsing to FSLogix network share, and creating and modifying files and folders). Make sure that the affected user has full control and Owner over their FSLogix Folder and the VHDX files. You can easily look at the profile status in the computer by loading the FSLogix Profile status tool located in C:\Program Files\FSLogix\Apps. If there are any issues with the FSLogix profile, status tool will show a yellow light and inactive status. New. I have checked the system tab in event viewer Additionally, the virtual machines with FSLogix installed and enabled, must be able to access the locations. can you try changing the profile location to something locally and see if it will The local and fslogix profile folders also need to be manually deleted on the Win10 machine after reboot. It asks to VERIFY the change by text/email/authenticator, which goes to the hacker. I have the same question (253) Open the Device Reviewing FSLogix\profiles\Logs in detail shows that little is done with the "problem" user profiles, and they do not seem to be updating to the file share as expected: no disk compaction, no merging of Read/Write disk. Windows includes a PowerShell cmdlet called Test-VHD . Open comment sort options (Server 2019 RDSH servers using FSLogix) Every time this happened we found that the profile disk was still attached to one of the RDSH servers. The following blogpost describes how to resolve these issues. 1)Failed to open virtual disk (The process cannot access the file because it is being used by another process) 2)Open Vhd(x) failed file is locked. When we try to logon after migrating the profile disk, users are getting either Cannot open virtual disk or Cannot find virtual disk at the provided location errors. 1)Failed to open virtual disk (The process cannot access the file because it is being used by another process) 2)Open Vhd(x) You can easily look at the profile status in the computer by loading the FSLogix Profile status tool located in C:\Program Files\FSLogix\Apps. I also read a bit about the possible bad Win 10 updates. 1)Failed to open virtual disk (The process cannot access the file because it is being used by another process) 2)Open Vhd(x) Some of our Users have sometimes Problems to Login wie FSLOgix. FSLogix - Profile can not load. xml would cause that. I work for an MSP where we manage multiple customer AVD environments, & we’re running the latest version of FSLogix with disk compaction enabled (most customers have opted to disable the roaming recycle bin). This scenario is only supported using VHD(x) differencing disks. "Open vDisk Failed, file:<path to RW. At sign-in, this container is dynamically attached to the computing environment using natively supported Virtual Hard Disk (VHD) and Hyper-V Virtual Hard disk (VHDX). Top. Different Users and different Times, we don't now how 30 Users can login, and only 1 or 2 don't. Share Sort by: Best. As Hello, Anybody experiencing troubles when users signing out? "Failed to acquire mutex for user:" "Failed to acquired logoff lock for The new FSLogix version, which was released in October, introduces a long-awaited feature: VHDX compaction. Open diff disk (The chain of virtual hard disks is corrupted. Reason: 0x00000005, Message: Reason initialized to empty state. Locked post. I have a very odd issue with one of the FSLogix profiles. This results in problems with stale profiles staying in the “Users” folder as well as not allowing the profile to be loaded correctly in a different Currently using Azure Virtual Desktop. Now, open an elevated PowerShell window and navigate to the folder containing the virtual hard disk that you want to repair. Status of the request. This keeps the disks in a fairly reliable state. This service determines the minimum supported size by querying the MSFT_Partition API, using the SizeMin parameter from the GetSupportedSize method. 3) Regedit The Profile and ODFC container set three values that represent the state of FSLogix for the use •Status •Normal •Error fslogix failed to open virtual disk the process cannot access the file because it is being used by another process 0x20 . Right-click the VHD(x) file and Select Properties. 725][tid:00000cb0. Follow the given steps to open the Virtual Machine Disk file on VirtualBox. VHD Disk Compaction is Enabled by default. Check each of the servers and see which one has Hi Everbody, I have a very odd issue with one of the FSLogix profiles. I'll look at it from that perspective. This will result in that the profile is not logged off completely. Navigate to the FSL disk of the user and check the size of the disk. 1)Failed to open virtual disk (The process cannot access the file because it is being used by another process) 2)Open Vhd(x) How to open a FSLogix Support Request Failed to open virtual disk: \server\Profiles\S-1-5-21-26711-2174_user\Profile_user. exe and then double click the icon in the system tray . Than you may recover stuff that’s left in the old disk by mounting it via disk management Reply reply virtual machines and network devices. in the logs we can [13:49:40. FSLogix profiles are configured to be exclusively locked by the first session that mounts the profile. They will be listed showing the name, size and status (locked or not). 2. After login the user gets a local profile and the ProfileDisks isnt mounted. FSLogix settings controlled by Group Policy, confirmed they are being set in local registry; Have tried several accounts, same results; FSLoigx reports that the path cannot be accessed; But the user can open the path and create files/folders. When this happens the FSLogix server says there is a file open in another program but we cannot find where the open file is. Couldn’t Mount File, The disk image isn’t initialized. The incorrect registry keys will not contain a ClassGUID, delete them out. 1)Failed to open virtual disk (The process cannot access the file because it is being used by another process) 2)Open Vhd(x) As Managed Service Providers (MSPs) adapt to the ever-evolving landscape of virtual desktop infrastructure, understanding the potential of Azure Virtual Desktop (AVD) becomes crucial. vhdx> (The chain of virtual hard disks is corrupted) There is a mismatch in the identifiers of the parent virtual hard disk and differencing disk. [in, out] DiskPathSizeInBytes. Reply. 1)Failed to open virtual disk (The process cannot access the file because it is being used by another process) 2)Open Vhd(x) Hi Folks, I have an orphaned VHDX that I can’t delete. We removed one that was suspect which was installed in our environment on 9/15 Hi Everbody, I have a very odd issue with one of the FSLogix profiles. 8440. Apparently when you're using "v2" you must specify VIRTUAL_DISK_ACCESS_NONE. Check the SizeInMBs setting on the virtual machine. Best Regards Karlie ----- If the Answer is helpful, please click "Accept Answer" and upvote it. The user data is not saved in the profile containers with on. If it is at 49. The content ID of the parent virtual disk does not match the corresponding parent content ID in the child Cannot open the disk 'C:\Users\<user>\Documents\Virtual Machines\CentOS 64-bit\CentOS 64-bit-000003. benjamink9. Profile container VHD(x) differencing disks. In a Windows Virtual Desktop (WVD) installation, we had numerous occasions that an FSLogix profile not getting mounted properly, or not getting unmounted properly after the user is logging off. (See example above. Hi guys, I hope you might be able to help! We have a setup that is the following; Citrix 1906, Windows Server 2019, Profile Version 6. In my case I had 4 corrupt entries. So, this seems to be a profile issue, not VM-based FSLogix issue. Group to discuss and get technical support for backing up your virtual, physical, and cloud estate. 1)Failed to open virtual disk (The process cannot access the file because it is being used by another process) 2)Open Vhd(x) To configure Account-Level FSLogix identity roaming for WAM credentials and tokens for an FSLogix profile: At the Account level, navigate to Settings> Integrations. 52326) and later (ongoing) Using ProfileType = 3 or VHDAccessMode = 1,2, or 3, creates differencing disks. To try to simplify things, we have shut down one host altogether and we have following issue since yesterday and cant get FSLogix ProfileDisks working. Log says “cannot open virtual disk. Delete the . [out, optional] DiskPath. ) Try to mount the disk file on the FSlogix server itself. As the name implies, Profile Containers "containerize" a user's profile into a single file (VHD virtual disk), which can then be mounted on any host computer that a user logs on to. Click on New. SET IN: Software\fslogix\apps\CleanupInvalidSessions Available in FSLogix release 2009 or later TypeDWORD Default Value 0 At times a Windows Session may suffer an inelegant termination, in these cases FSLogix is not provided an appropriate event to trigger the dismount of the VHD(x) file for Profile Container and Office Container. This script does not support reducing the size of a Fixed file format. This blog post serves as a comprehensive resource, introducing MSPs to the myriad benefits of AVD and its implications for optimizing virtual desktop experiences. Cannot open virtual disk [11:59:47. When I checked the logs I am seeing the errors below. Hi Everbody, I have a very odd issue with one of the FSLogix profiles. Open comment sort options. I've done a lot of work with Windows Virtual Desktop recently and I've incorporated profile management with FSLogix technology. FSLogix Hi Everbody, I have a very odd issue with one of the FSLogix profiles. In the FSLogix Profiles storage tile, select the profile you wish to change. Only the user folder in C:\Users is left behind. On the virtual machine, open the registry editor. com GitHub issue linking. -MarkS The user is not logged onto the host, but the profile disk still shows in Disk Management and the user cannot log back on. Open Disk Management and you'll see a new disk for the profile. 1. 919][tid:00001510. ) (The process cannot access the file because it is being used by another process. NOW EXPANDING OUR TEAM – SEE JOBS; Remote Services. VHDs. You can vote as helpful, but you cannot reply or subscribe to this thread. Press CTRL+SHIFT+ESC to open the Task Manager. - Version we're running is 2. Return value. Programmatically mount a Microsoft Virtual Hard Drive (VHD) 0. By reading the entries around this line I saw a “ERROR” reported giving a hint to the cause: ERROR:00000002 Creating new user profile disk (user’s registry hive was missing) (The system cannot find the file specified. Azure Virtual Desktop; Forum Discussion. Sometimes you need to mount the disk, run chkdsk on them, compact them, and then unmount them. On NTFS, virtual hard disk files must be uncompressed and unencrypted. New comments cannot be posted.
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